Elevation Infusion Services (“Elevation Infusion,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us regarding our infusion therapy and healthcare services.
Information We Collect
We may collect information that you voluntarily provide, including your name, phone number, email address, address, appointment or service information, referral information, and messages submitted through our website.
We may also automatically collect limited technical information such as your IP address, browser type, device information, and pages visited.
How We Use Your Information
- Respond to inquiries and appointment requests
- Coordinate infusion therapy and related healthcare services
- Communicate with patients, caregivers, physicians, and healthcare professionals
- Process referrals and service requests
- Provide customer support
- Improve our website and services
- Comply with applicable legal and regulatory requirements
Healthcare Privacy
Elevation Infusion Services is committed to maintaining the privacy and confidentiality of information related to our healthcare services. Where applicable, protected health information is handled in accordance with HIPAA and other applicable privacy requirements.
Information Sharing
We may share information when necessary to provide our services, coordinate healthcare, work with healthcare professionals or service providers, or comply with applicable law.
We do not sell your personal information.
SMS / Text Messaging
By voluntarily providing your phone number and opting in to receive SMS communications, you agree to receive customer service text messages from Elevation Infusion Services.
Phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP. For assistance, reply HELP or contact Elevation Infusion Services.
SMS consent is not a condition of purchasing any goods or services.
Data Security
We use reasonable safeguards to protect information from unauthorized access, use, disclosure, or loss. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us regarding your personal information and may opt out of SMS communications at any time by replying STOP.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.